SimiValleyRecruiter Since 2001
the smart solution for Simi Valley jobs

Senior Customer Service Representative/Work from Home/Full-time

Company: Mommy Jobs Online
Location: Lawndale
Posted on: September 16, 2019

Job Description:

Full Time Work at Home Senior Customer Service Representative Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers? Then a CSR Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged. Success in this role requires the following: - Regular and predictable attendance is required. - The ability for you to be a passionate customer service advocate with past experiences for you to draw upon - Strong time management and multi-tasking skills in a virtual environment - Ability to be self-motivated and communicate confidently in a remote environment - Capable of working through changes and challenges by problem solving to achieve the desired result - Possess strong decision making ability and pay close attention to detail - High level of autonomy and ethical self-management in a highly audited setting - Willingness and acceptance to be nimble when servicing customers - Comfort with schedules that will most likely require afternoons or evenings and at least one weekend day, often inclusive of split days off - Excellent grammar, verbal, and vocal skills - Exceptional listening, questioning and call control techniques - Knowledge of digital servicing Virtual Servicing Associate (Work at Home) additional expectations: - This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers. - Ability to sit in front of a PC monitor for extended periods of time - A high speed broadband internet service provider is required in the home office space - No dial up or Satellite internet service providers permitted - A hardwired internet connection is required upon start to perform the duties of this job - The Internet service provider speed/bandwidth must be 3 megabyte per second or higher (minimum required). Please contact your internet service provider for confirmation. - Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/ - The internet connection can only be used for our purposes during your schedule. - Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues. - The virtual servicing department operating hours are 8am 12am (7 days a week) - The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future. Basic Qualifications: - At least a High School Diploma, GED, equivalent certification, or military experience - At least 2 years customer service experience OR at least 6 months work at home/virtual working experience Preferred Qualifications: - Bachelors Degree or military experience - 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services Pay: $18.00 hr To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLRhondaT when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Simi Valley , Senior Customer Service Representative/Work from Home/Full-time, Sales , Lawndale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Sales - Los Angeles
Description: Job Description:PARTNER WITH US AND SEE YOUR CAREER GROW WITH NEW YORK LIFE Are you ready to launch a career and not settle for just another job Do you see yourself running your own business complete (more...)
Company: New York Life
Location: Los Angeles
Posted on: 10/16/2019

Sales Lead
Description: OVERVIEW br br The Sales Lead SL represents Things Remembered to our customer. The SL is responsible for creating the best first and lasting experience for every internal and external customer to (more...)
Company: Things Remembered
Location: West Covina
Posted on: 10/16/2019

Sales Representative
Description: Job Description PARTNER WITH US AND SEE YOUR CAREER GROW WITH NEW YORK LIFE Are you ready to launch a career and not settle for just another job Do you see yourself running your own business complete (more...)
Company: New York Life
Location: Beverly Hills
Posted on: 10/16/2019


At Home Customer Service Representative
Description: At Home Customer Service Rep. Mommy Jobs Online is now seeking Customer Service Reps. to take incoming hotel and car rental
Company: Mommy Jobs Online
Location: Santa Ana
Posted on: 10/16/2019

Sales Associate
Description: Overview br Inside every Pier 1 Imports store are retail sales associates who bring our home furnishings brand to life with their talent, dedication, resourcefulness and creativity. As the leading home (more...)
Company: Pier 1
Location: Lake Forest
Posted on: 10/16/2019

Part time Sales Associate (Venice)
Description: We are looking for EXPERIENCED retail associates to join our team -- We are located on busy Abbot Kinney Blvd -- This is an easy, but demanding sales position position so we're
Company: Alternative
Location: Los Angeles
Posted on: 10/16/2019

Data Center Sales Executive - Commercial (Los Angeles,CA)
Description: Data Center Sales Executive - CommercialRemote, San Diego/OC AreaDo you like being 1 We are looking for exceptional sales professionals to join the Data Center Sales Team and experience what it feels (more...)
Company: Dell
Location: Los Angeles
Posted on: 10/16/2019

Sales Leader- Pier 1 Imports
Description: Overview br Inside every Pier 1 Imports store are key holders/sales leaders who bring our home furnishings brand to life with their talent, dedication, resourcefulness and creativity. As the leading (more...)
Company: Pier 1 Imports
Location: Santa Monica
Posted on: 10/16/2019

Bi-Lingual Real Estate Agent
Description: br Job DescriptionA Bi-Lingual Real Estate Agent assists clients with the sale and purchase of their property. Real Estate sales and purchasing can be an intimidating process, so clients will be looking (more...)
Company: Berkshire Hathaway HomeServices California Propert
Location: Los Angeles
Posted on: 10/16/2019

Customer Service Representative
Description: Mommy Jobs Online mommyjobsonline.com is now seeking both English AND English/Spanish Bilingual Opportunities Available The Work at Home Customer Service Representative is responsible for handling service (more...)
Company: Mommy Jobs Online
Location: Upland
Posted on: 10/16/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Simi Valley RSS job feeds