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Tech Support Associate

Company: Global Channel Management
Location: Simi Valley
Posted on: November 28, 2018

Job Description:

Tech Support Associate needs 2-5 years of relevant or related experience in LAN/WAN and technical support Tech Support Associate requires: Proficient in IT infrastructure support MAC Certificate or degree in IT/Computer/Electronics & Communications Engineering or related discipline Experience with one or more of the following operating systems: Microsoft Windows 7, 8 Exposure to CISCO Switches/Routers/Networks, Telephony Dell PC Client support Flexibility in working hours to accommodate IT project steps that need to be performed out of office hours Exposure to DNS/DHCP, WAN and LAN technologies Tech Support Associate duties: Laptops, Desktops and high-end Engineering Work Stations including total client restore and recovery of PC/Harddisk environments Telephony support, LAN/WAN Network support, Printer support Help Desk incident resolution according to service level agreements Identify, track and resolve IT related issues with global teams

Keywords: Global Channel Management, Simi Valley , Tech Support Associate, Other , Simi Valley, California

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