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Front Desk Coordinator - Trainer

Company: HCA
Location: Simi Valley
Posted on: January 9, 2022

Job Description:

Introduction

Are you you an experienced Front Desk Coordinator with a passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Join the CareNow team in Southern California as the Front Desk Coordinator - Trainer and help us elevate patient care in your community.

Benefits

We are committed to providing our employees with the support they need. At CareNow, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

* Medical, Dental, Vision, Life Insurance and Flexible Spending
* Paid Time Off (PTO) and Personal Leave
* 401K (100% annual match - 3% to 9% of pay based on years of service)
* Academic Assistance and Reimbursements for Tuition and Student Loans
* Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
* Home, Auto, and Pet Insurance
* Employee Stock Purchase Program (ESPP)
* Short Term & Long Term Disability coverage
* Adoption Assistance
* Legal Benefits and lots more!

Learn more about Employee Benefits

Job Summary and Qualifications

* Monitor patient flow to ensure clinic is operating efficiently including monitoring wait times and the Web Check-in process.
* Assist with management of daily clinic operations including ensuring the clinic is opened and closed in appropriately and in a timely manner.
* Supervise and train front desk staff to ensure that all financial policies, timekeeping/attendance, established practices, and standards are followed.
* Assist with managing individual or team performance including managing visitor issues or complaints and providing necessary follow-up training to staff when needed.
* Create a work schedule for all patient representatives based on clinic needs.
* Partner with marketing to correctly implement and maintain marketing programs.
* Prepare for and successfully completes clinic audits, reviews, and surveys.

You Will Need:

* 1+ year of experience in a medical office setting with insurance verification experience.
* 1+ year of experience in the supervision of staff
* Training experience is preferred.
* Experience using an EHR system is beneficial
* To obtain a BLS Certification is required within 30 days of start.
* Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am - 9pm, Saturday 8am - 8pm, and Sunday 8am - 5pm. You must have the flexibility to work during those hours.

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Coord Front Desk UC opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply

Keywords: HCA, Simi Valley , Front Desk Coordinator - Trainer, Other , Simi Valley, California

Click here to apply!

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