SimiValleyRecruiter Since 2001
the smart solution for Simi Valley jobs

Service Specialist

Company: 5.11 Tactical
Location: Simi Valley
Posted on: November 15, 2020

Job Description:

"We are innovators who make purpose-built gear for life's most demanding missions."

Our ethos defines our culture- Trusted, Responsive, Accountable and Committed.

5.11 Tactical is the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world. We are now opening 5.11 retail stores nationwide to complete the total 360-degree experience our customers crave. Our teams work closely with First Responders, Special Forces operators, industrial professionals, tactical and fitness enthusiasts around the globe to design, develop and deliver unique apparel and gear that inspires readiness.

In order to accomplish this mission, we have an exciting opportunity as a Part-Time Retail Service Specialist at our retail store located in-153 E Chochran Road, Simi Valley, CA 93065. The Retail Service Specialist delivers a superior customer service experience that builds customer relationships and brand loyalty.

RESPONSIBILITIES:

DELIVER OVERALL BRAND EXPERIENCE


  • Demonstrates 5.11 Tactical's values and mission through customer service and brand experience
  • Maintains expert knowledge of products and services offered
  • Recovers and replenishes products on sales floor according to brand presentation standards
  • Processes merchandise shipments effectively
  • Provides an efficient and satisfying cash wrap experience
  • Assists in housekeeping duties to maintain a neat, clean, and professional store experience
  • Execute alteration fitting and customization orders (in selected stores only)

    BUILD CUSTOMER RELATIONSHIPS

    • Maintains a 100% focus on the customer
    • Takes initiative to establish customer relationships and provide excellent service
    • Determines customer needs by asking open-ended questions ACHIEVE RESULTS
    • Accountable for individual sales goals and shows accountability for store goals
    • Expands a customer's purchase with additional products related to their specific needs
    • Works well with team members to ensure store success
    • Maintains an awareness of Loss Prevention practices
    • Communicates ideas and concerns to the Leadership Team

      QUALIFICATIONS:

      To perform the job successfully, an individual should have the following credentials:

      • Demonstrates the ability to engage customers with a positive and friendly attitude
      • Strong computer skills- MS Office Suite and ability to operate a retail POS system
      • Possesses desire to become an expert about products and educate customers
      • Exhibits comfort with contacting customers after the sale to build relationships
      • While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead
      • Must occasionally lift and/or move up to 15 pounds.
      • Schedule flexibility to include evenings and weekends

        ETHOS:

        At 5.11 Tactical, everyone has the opportunity to be a leader and perform in an exceptional manner. We strive to uphold ourEthos which defines our culture-Trusted,Responsive,Accountable andCommitted.

        • Trusted


          • Strive to create trust in everything we do, starting with self-trust and relationship trust. We work on the components of integrity, intent, capability and results.
          • Responsive


            • Listen to the needs of our end-user Professionals, then develop, produce and deliver solutions to their problems. Each of us chooses to be a leader and takes charge of what is within our circle of influence.
            • Accountable


              • Seek to achieve results with a bias for action. We like to compete and be measured against the most demanding standards to ensure our continued success.
              • Committed


                • Overcome obstacles to accomplish our goals and support our team members when challenges arise. We complete commitments and seek to'over-deliver" relative to expectations.

                  5.11's practice is to hire at 18 years of age and older only

Keywords: 5.11 Tactical, Simi Valley , Service Specialist, Other , Simi Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


HR Manager
Description: Job Description: HR Manager California Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, (more...)
Company: Hogan Transportation
Location: Rowland Heights
Posted on: 11/24/2020

Warehouse Worker - Package Handler
Description: 15.00 per hour paid weekly for p/t Package handlers Shift: Sunrise/Preload 3:00 AM - 9:00 AM WAREHOUSE WORKER PACKAGE HANDLER Find out what you
Company: United Parcel Service
Location: San Gabriel
Posted on: 11/24/2020

High Demand For Quality Contractors - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Gabriel
Posted on: 11/24/2020


Get New Roofing Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Gabriel
Posted on: 11/24/2020

Grocery Shopper (part-time & full time)
Description: Job Description: FULL-SERVICE SHOPPER Why shop and deliver with Instacart Instacart is the North American leader in grocery delivery. We strive to help make grocery delivery effortless, affordable, (more...)
Company: Instacart
Location: Rancho Santa Margarita
Posted on: 11/24/2020

High Demand For Quality Siding Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: San Gabriel
Posted on: 11/24/2020

Postmates Part Time Delivery Driver (Same Day Activation)
Description: Job Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of (more...)
Company: Postmates
Location: Rancho Santa Margarita
Posted on: 11/24/2020

Fleet Manager - Fontana
Description: Job Description: Fleet Manager Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized (more...)
Company: Hogan Transportation
Location: Rowland Heights
Posted on: 11/24/2020

Training CDL-A Driver - 18+ mo Non CDL Length of License Req''d
Description: Job Description Do you have your permit, but your school closed CRST can help Come to CRST and train
Company: CRST Expedited
Location: Rowland Heights
Posted on: 11/24/2020

Electro-Optical/Infra-Red (EO/IR) Sensor Payload Image Processing Senior Principal Systems Engineer
Description: Would you like to be part of the new space movement Are you a rock star engineer Do you have the leadership gene Raytheon Intelligence Space is the place for you. In the last few years you might (more...)
Company: RTX
Location: San Gabriel
Posted on: 11/24/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Simi Valley RSS job feeds