Outbound Call Specialist

Company: DUTTON HOME SERVICES LLC
Location: Simi Valley
Posted on: October 11, 2020

Job Description:

Dutton Plumbing is on the hunt for an energetic and cheerful Outbound Call Specialist to join our growing team! The right candidate will be someone who enjoys both sales and customer service, has excellent conversational skills, and who is successful working on a team as well as independently. Responsibilities: --- Make outbound calls to current and prospective customers to promote services, inform them of current promotions being offered, identify customer needs, and provide solutions --- Sell Sadie Guard Dog protection plans --- Look for opportunities to cross sell other products being offered --- Enter copious notes regarding your conversations with the customers you interact with to ensure all scheduling is consistent with their expectations --- Attend ongoing trainings and meetings to ensure you are aligned with all products and services offered by Dutton Plumbing --- Complete all projects as assigned by the Call Center Manager Position Specific: --- Represent yourself consistent with Dutton Plumbing's standards for punctuality, experience, and appearance --- Address all client concerns and ensure that they are brought to successful conclusion in a timely manner --- Provide an amazing experience for your customer on every call! --- Have clarity regarding all marketing campaigns and promotions that are being offered in the marketplace Why Work for Dutton Plumbing?: - Compensation - This position offers base hourly pay (dependent upon experience) plus a competitive commission and incentives plan! - Excellent benefits - 401(k) (with employer matching), paid health/dental/vision insurance, paid time off, paid training, and life insurance provided to name a few. - Family culture is important to us here at Dutton Plumbing, we offer our employees a schedule that promotes work/life balance. - Customers love us - check out the buzz about Dutton Plumbing here: Call Text "Mom" to 25000 Visit getajobalready.com

Keywords: DUTTON HOME SERVICES LLC, Simi Valley , Outbound Call Specialist, Other , Simi Valley, California