SimiValleyRecruiter
the smart solution for Simi Valley jobs

Manager of Technical Service for MSP

Company: ITS - Integrated Telemanagement Services, Inc.
Location: Simi Valley
Posted on: March 2, 2019

Job Description:

At ITS we are working towards becoming the best most customer focused managed solution provider in Southern California. We are seeking a full-time Manager of Technical Service with the commitment, desire, and work ethic necessary to provide direction to a team of technical specialists. The team is responsible for supporting our small-medium business clients and channel partners with their data, voice and internet services. If you have experience managing a team of IT Technicians at a technology service company and desire to become a part of the team that is critical to the success of the company we would like to hear from you. We are looking for the right person to play an active role in our growing technology organization working out of our headquarters in Simi Valley, California. If you are energetic, goal oriented, creative, and resourceful with a proven successful track record in managing and mentoring a team of technical specialists, service team members and vendors you may be the right fit for the ITS team. ITS has a superior benefits package including medical, dental, sick leave, vacation, life insurance, long term disability and an unprecedented match in our 401K plan. Job Summary Directs and coordinates all activities relating to the operations of ITSrsquo Managed Service Provider business. The focus of the department is on provisioning, post-sale technical support and product operations. This includes timely and accurate installation of services and the ongoing maintenance of service affiliated with ITSrsquo wide variety of services, including MSP, Cloud, IT, CLEC, Broadband, VoIP, analog voice, network, and interconnect services. In addition, this role is responsible for ensuring vendor network efficiency, routing, and provisioning, and the maintenance of Clientrsquos on-premise equipment and services to meet their telecommunications and IT requirements. Primary Responsibilities Manage and mentor the technical staff to achieve individual, department and company goals relating to client orders, repairs, and overall satisfaction. Coordinates workflow of the Technical Operations Team, assuring goals and tasks are completed as defined and on target. Assuring client satisfaction, in house and on-site. Assuring successful turn-up, installation, and training of the companyrsquos products and equipment. Achievement of timely order processing, quality technical service, quality order provisioning, network, and product inventory maintenance, cost control and technical field management by performing the duties below personally or through subordinate staff. Processes and documentation of operational procedures assuring personnel resources and utilized with efficient and streamlines functions. Reporting operational statistics and performance on a monthly basis through management reporting and presentation. Direct and coordinate activities with all managed and network service products assuring company goals and objectives are met. Assuring all cloud and network products are installed and maintained, network capacity, quality, and security of data and information infrastructure. Assuring timely and profitable field activity and fieldwork related to Network Services, equipment maintenance and purchasing as well as equipment certification and inventory.

Keywords: ITS - Integrated Telemanagement Services, Inc., Simi Valley , Manager of Technical Service for MSP, IT / Software / Systems , Simi Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Software Engineer ($45k-$57k year)
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Anaheim
Posted on: 03/23/2019

Junior Javascript Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Santa Ana
Posted on: 03/23/2019

Senior Software Engineer (Node.JS, Python, Golang)
Description: Senior Software Engineer Node.JS, Python, Golang br We strive to believe that our enterprises should be able to experience the same excitement that their consumer counter parts get. Do you agree (more...)
Company: CyberCoders
Location: Los Angeles
Posted on: 03/23/2019


Computer Science Grad Positions - Santa Ana
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Santa Ana
Posted on: 03/23/2019

Account Development Representative - Bronto Software
Description: First contact for prospects of Oracle business via inbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force.Acts as the first contact for many prospects in Oracle (more...)
Company: Oracle
Location: Santa Monica
Posted on: 03/23/2019

Software Engineer (Sr/Mid) - Embedded/RTOS/DO-178B/Safety
Description: Software Engineer Sr/Mid - Embedded/RTOS/DO-178B/Safety br Located in beautiful Los Angeles, CA, we are a world leader in defense and innovative emerging technologies use in aerospace and military (more...)
Company: CyberCoders
Location: Los Angeles
Posted on: 03/23/2019

Information Systems Security Engineer
Description: Information Systems Security Specialist br br El Segundo, CA br br Do you have experience in the information security field If you want to take the next step in your career by joining a team (more...)
Company: PARSONS
Location: El Segundo
Posted on: 03/23/2019

Software Engineer
Description: Employer is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Anaheim
Posted on: 03/23/2019

Software Engineer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Santa Ana
Posted on: 03/23/2019

Junior Front End Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Anaheim
Posted on: 03/23/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Simi Valley RSS job feeds