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Lead Food Server (FT) - Embassy Suites - Anaheim/Orange

Company: Embassy Suites
Location: Orange
Posted on: August 23, 2019

Job Description:

A Lead Food Server is responsible for the order-taking and delivery of any food and/or beverage item. This task to be handled in a friendly, courteous, helpful, timely, and professional manner, resulting in a very high level of guest satisfaction. Responsible for training and retraining of food servers. What will I be doing? As a Food Server, you will be responsible for the order-taking and delivery of any food and/or beverage item. This task to be handled in a friendly, courteous, helpful, timely and professional manner, resulting in a very high level of guest satisfaction. Responsible for training and retraining for food server. Specifically, you will be responsible for performing the following tasks to the highest standards: * When complete, retrieve order up to 30 lbs from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. * Oversight in covering the ComplimentaryEvening Reception / regular serving / bar / banquets * Training and retraining of food server staff * Check stations before, during and after shift for proper set-up and cleanliness * Greets the guests in a friendly and courteous manner and explain all specials and/or restaurant promotions for guest awareness. * Record the details of the order from the guests, repeating the order to the guests to check for accuracy * inputs the order into the Point of Sale system to inform the kitchen of the particulars in the order being placed. * Replenish beverages as necessary and check with guests to inquire about satisfaction. * Market and serve upon request any dessert items or specialty coffees. * Presents the guest with the check promptly. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:
    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Keywords: Embassy Suites, Simi Valley , Lead Food Server (FT) - Embassy Suites - Anaheim/Orange, Hospitality & Tourism , Orange, California

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