SimiValleyRecruiter Since 2001
the smart solution for Simi Valley jobs

Associate Team Leader

Company: H&R Block
Location: Simi Valley
Posted on: April 5, 2021

Job Description:

What you'll do...

Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.

Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose-to provide help and inspire confidence in our clients and communities everywhere.

You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

Day to day, you'll...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    About H&R Block...

    We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply!

      What you'll bring to the team...

      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, Simi Valley , Associate Team Leader, Hospitality & Tourism , Simi Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Line Cook - Team Member
Description: Role Overview br br Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take (more...)
Company: Chilis
Location: La Verne
Posted on: 04/14/2021

Line Cook - Team Member
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in (more...)
Company: Chili's
Location: Northridge
Posted on: 04/14/2021

Restaurant Delivery - Start Delivering Today
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: South El Monte
Posted on: 04/14/2021


Project Merchandiser
Description: Description: br Job Title: Project Merchandiser / Part-timeWho is footprint solutions Footprint solutions is a nationally recognized company and industry leader for over 20 years we have partnered (more...)
Company: Footprint Retail Services
Location: Los Angeles
Posted on: 04/14/2021

Retail Sales Associate (Cashier) - Full Time or Part Time
Description: START YOUR STORY AT SPEEDWAY -- The Sales Associate Cashier position offers a fast-paced, high energy environment with opportunities for growth and development. Full-time and
Company: Speedway LLC
Location: Moorpark
Posted on: 04/14/2021

Retail Commission Sales Associate - Fine Jewelry
Description: About: br Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back (more...)
Company: Macy's
Location: Culver City
Posted on: 04/14/2021

Associate Team Leader
Description: What you'll do... br br Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction (more...)
Company: H&R Block
Location: Sun Valley
Posted on: 04/14/2021

Associate Team Leader - South Los Angeles, Ca
Description: What you'll do... br br This Job Posting covers openings in multiple office locations within the area. br br Joining us as an Associate Team Leader, you'll support a single retail office during (more...)
Company: H&R Block
Location: Los Angeles
Posted on: 04/14/2021

Associate Team Leader
Description: What you'll do... br br Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction (more...)
Company: H&R Block
Location: Los Angeles
Posted on: 04/14/2021

Customer Service/Sales
Description: Customer Service/Sales 392256643 North Hollywood, California, US, 91601 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their (more...)
Company: The Home Depot
Location: North Hollywood
Posted on: 04/14/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Simi Valley RSS job feeds