Service Sales Engineer
Company: ACCO Engineered Systems
Location: Pasadena
Posted on: May 2, 2024
Job Description:
General Job Description:
The Facility Service Group typically handles projects that require
quick turnaround. This position is responsible for conceptual
design, estimates, and project management on a variety of systems.
The individual in this role is responsible for maintaining a
"customer first" attitude while coordinating and scheduling the
work internally. Initially, this person is given sales leads for
some established customers. The Service Sales Engineer is also
expected to develop new clients to attain sales goals.
Supervises: N/A
Essential Duties & Responsibilities:
- Identify, sell, and negotiate repair services for commercial
and industrial facility systems.
- Prepare and present effective sales proposals to new and
existing customers that will develop profitable results.
- Develop new client relationships through prospecting
activities.
- Document and follow up leads and referrals.
- Project Management of all phases of a project, from inception
to close out.
- Proactively resolve issues, problems, provide information and
advice as needed.
- Form in-depth partnerships with our customers and anticipate
their needs.
- Meet and exceed sales quotas and profit margins.
- Act in "decision maker" role with clients.
- Confer with staff and customers on all phases of
projects.
- Review contracts to evaluate compliance.
- Partner with in-house Engineers to review engineered
drawings.
- Help direct field personnel or other staff on
projects.
- Keep management abreast of market conditions and trends
affecting the industry.
- Other duties as assigned by upper management.
Position Requirements (Skills, Work Experience, Education,
Certifications, Licenses, etc.):
- Practical understanding of plumbing systems and service
sales.
- Ability to successfully project manage a number of projects at
the same time.
- Successful history of sales experience and prospecting for new
customers.
- Ability to effectively interact with customers, field staff,
management and office personnel.
- Possess strong written, verbal, analytical and interpersonal
skills.
- Ability to work independently or in a team atmosphere.
- Ability to adapt to flexible responsibilities.
- Ability to consistently set goals and meet deadlines.
- Must possess and maintain a valid driver's license and auto
liability insurance.
ACCO Competencies:
- Proactivity / Initiative: Recognizes what needs to be done and
accomplishes it in a manner appropriate for one's level/position
and with minimal supervision.
- Perseverance: Shows the wherewithal to fight for difficult
goals despite challenges and to bounce back from
adversity.
- Insight: The ability to gather and make sense of information
that suggests new possibilities.
- Engagement: Shows a knack for using emotion and logic to
communicate a persuasive vision and connect with people.
- Teamwork: The ability to effectively work toward common goals
with others by supporting, encouraging, and sharing information in
an authentic and approachable manner.
- Big Picture: Understands and contributes to organizations'
short- and long-term business strategy. On a personal level has
independently developed a vision for short- and long-term career
success.
- Motivation / Dedication: Commits to excellence in pursuing
unselfish goals. Initiates action with collective goals takes
responsibility, and shows personal humility.
- Technical Curiosity / Willingness to Learn: Interest in seeking
out new experiences, knowledge, and candid feed, back;
demonstrating an openness to learning and change.
- Problem-Solver: Ability to identify, analyze, and solve a
problem in support of personal, group, department, or
organizational objectives.
Physical Requirements:
(The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.)
- Regularly lift, push, pull, carry, and/or move up to 10-15
pounds, and occasionally up to 30 pounds.
- Regularly required to walk, stand, and sit.
- Frequently use hands and fingers to handle, grasp, and
feel.
- Regularly talk, hear, and use specific vision abilities of
Close vision and Distance vision.
- Frequently operate computer keyboard, telephone, and mobile
device.
- Operate and drive a motor vehicle.
- Frequently required to reach with hands and arms and at times
reach above shoulder height to access storage cabinets.
- Occasionally required to balance, stoop, kneel, crouch, and/or
crawl (for reviewing a job site and/or of filling
photocopier/printers).
- Ability to climb both fixed and extension ladders and raise a
roof hatch.
- Possess a range of motion sufficient to look into the interior
of air conditioning equipment.
- Regular and routine attendance is required.
Hours: Typical hours are Monday to Friday, 7:00 am to 4:00 pm.
Travel: 25% of the time to and from the primary office to regional
branch offices and customer job site.
Competitive Wages:
$80K to $120K Annual Salary. Applicants please note that actual
compensation is determined by several factors that are unique to
each candidate, including but not limited to job-related skills,
depth of experience, certifications, relevant education or
training, and specific work location, among others. The offered
wage or salary is only one aspect of an employee's total
compensation.
#ACCO
Keywords: ACCO Engineered Systems, Simi Valley , Service Sales Engineer, Engineering , Pasadena, California
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