Claims Adjuster Trainee

Company: Progressive
Location: Pasadena
Posted on: July 17, 2025

Job Description:

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. Location: Candidates must reside within 25-mile radius of Pasadena, CA Duties & responsibilities (upon completion of training) - Determine coverage - Determine liability (who’s at fault for the damages) - Interview customers, claimants, and witnesses - Partner with appraisers/estimators to manage vehicle repairs - Negotiate with customers and other insurance carriers and resolve claims Must-have qualifications - Three years of work experience - {OR} Associate's degree and two years work experience - {OR} Bachelor's degree Schedule: Monday-Friday, 8:30am - 5:30pm first 3 weeks. Monday - Friday 9:00am - 6:00pm after, depending on business need. Compensation - You'll be paid $27.64 - $32.21/hour depending on experience and location - Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Equal Opportunity Employer

Keywords: Progressive, Simi Valley , Claims Adjuster Trainee, Administration, Clerical , Pasadena, California